Privacy Policy

Introduction

Tails N Trails we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tails-n-trails.co.uk or make a purchase from us.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to our newsletter, or contact us. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (such as credit card details)

Non-Personal Information

We automatically collect certain non-personal information when you visit the Site. This information may include:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed directly before and after accessing the Site

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. The information we collect includes:

  • Browser and device characteristics
  • Referring URLs
  • Pages visited
  • Time spent on the Site

How We Use Your Information

We use the information we collect from you in the following ways:

  • To process transactions and fulfill orders
  • To send you order confirmations, updates, and other related communications
  • To respond to your comments, questions, and customer service requests
  • To send you promotional communications, such as newsletters and special offers (you can opt out at any time)
  • To improve our Site, products, and services
  • To monitor and analyze usage and trends to enhance your experience on the Site
  • To prevent fraudulent transactions and monitor against theft

Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery.
  • For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: info@tails-n-trails.co.uk

Thank you for trusting Tails N Trails with your personal information. We value your privacy and are committed to protecting it.

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